How to request account deletion
There is no delete-account button inside the app. Deletion is handled manually by our team.
By email
Email katakoi.dev@gmail.com from your registered address and tell us you want your account deleted.
In the app
- Profile
- Settings
- Report to developer
Data that is deleted
- Account
- Email address and password.
- Profile
- Display name and profile picture.
- Learning data
- All learning data — vocabulary progress, review schedule, study calendar history, and app settings.
What is not refunded
Deleting your account does not refund premium access you have already bought, and any remaining days end with it.
Processing time
Requests are processed within a reasonable time of being received.
Data we are legally required to retain may be kept longer, in a form no longer linked to your identity.